Providing our customers with a safe and secure shopping experience is critical for us. Your credit card transactions are encrypted and our servers are secure to protect you and your information. We will never sell or provide your information to an outside party. Please refer to our Privacy Policy for additional information.

Returns, refunds and/or cancellations are currently not allowed online. However, we do offer exchanges and online store credit. Product must be returned in its original packaging. Product must not be used or damaged. Items on sale are not eligible for exchange. Customers can exchange the product with a new one by contacting us at info@mejordash.com. Exchanges must be authorized. Once authorized, original product can be shipped to the following address within 7 calendar days of the orders delivery: MejorDash 9152 Taylorsville Rd, Suite 115 Louisville, KY 40299 After receiving the merchandise, we require 7 calendar days to process the exchange. The return shipping cost will fall to the customer, MejorDash will cover the shipping cost of the new item. Original shipping fees are not refundable. Exchanges may be rejected if not in the authorized condition stated above.

We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors). We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. Apple Store In-App Payments Their Privacy Policy can be viewed at https://www.apple.com/legal/privacy/en-ww/ PayPal Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full When You use Our Service to pay a product and/or service via bank transfer, We may ask You to provide information to facilitate this transaction and to verify Your identity.

Once orders are processed, customers should receive a separate email with tracking information. Processing generally takes 48-72 hours to receive and process orders. Once an order is processed customers will receive tracking information sent to the provided email for tracking.